Privacy Policy

This Privacy Policy describes how Ready 2 (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.ready2.co.za (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This includes your web browser, IP address, time zone, and information collected through cookies and similar technologies. We also collect information about how you browse the Site, such as the pages or products you view and how you interact with the Site. This information is referred to as Device Information.

When you make, or attempt to make, a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, and payment-related information necessary to process your order. This information is referred to as Order Information.

Personal Information, as used in this policy, refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

Process and fulfil orders, including payment processing, shipping, and order confirmations
Communicate with you regarding your order or enquiries
Screen orders for potential fraud or security risks

We use Device Information to:

Improve and optimise the performance and usability of the Site
Understand how visitors interact with the Site
Assist with security and fraud prevention

Where you have given consent, we may also use your information to send you marketing communications relating to our products or services. You may opt out of these communications at any time.

Sharing Your Personal Information

We only share your personal information with trusted third parties where necessary to operate the Site and fulfil your orders. This includes service providers such as payment processors, courier services, and analytics providers.

We may also disclose your personal information where required to comply with applicable laws, regulations, or lawful requests from authorities, or to protect our legal rights.

We do not sell or trade your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and to understand how the Site is used. Cookies are small data files placed on your device and may include an anonymous unique identifier.

You can control or disable cookies through your browser settings. More information about cookies can be found at www.allaboutcookies.org.

Your Rights Under POPIA

In accordance with the Protection of Personal Information Act, 2013 (POPIA), you have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Object to the processing of your personal information
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a concern regarding how your personal information is handled, please contact us at:

Email: hello@ready2.co.za